πŸ“‹ Free Resource β€” Zimbabwe Β· UK Β· Africa

Know Your Rights

Your rights as the parent of an autistic child β€” in plain language. What the law says, what you can ask for, and what to do when you are not being heard.

This guide is written in plain language β€” not legal language. It tells you what your rights are, what you can ask for, and the words you can use when speaking to hospitals and schools.

You do not need a lawyer to use these rights. You do not need to be aggressive. You simply need to know what you are entitled to β€” and ask for it clearly and confidently. This guide helps you do that.

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Zimbabwe

Your rights under Zimbabwean law and international treaties ratified by Zimbabwe
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Your Hospital Rights β€” Zimbabwe

  • 1

    Your child has the right to healthcare without discrimination

    Zimbabwe's Constitution (Section 56) guarantees equality and prohibits discrimination on the basis of disability. Your child must receive the same standard of care as any other patient.

    Constitution of Zimbabwe s.56 Β· CRPD Article 25
  • 2

    You have the right to be present with your child at all times

    As the parent or guardian of an autistic child, you have the right to stay with your child during examinations and procedures. Separation without urgent medical necessity is not acceptable.

    Children's Act Chapter 5:06 Β· CRPD Article 25
  • 3

    You have the right to informed consent

    No procedure can be carried out on your child without your informed consent. This includes sedation, restraint, or any invasive procedure. You must be told clearly what will happen and why β€” in language you understand.

    Medical and Dental Practitioners Act Β· CRPD Article 12
  • 4

    You have the right to request reasonable adjustments

    You can ask the hospital to make adjustments for your child β€” a quieter waiting area, shorter waiting time, a private room, staff who approach calmly. These requests are reasonable and should be honoured where possible.

    CRPD Article 25(d)
  • 5

    You have the right to make a formal complaint

    If your child is mistreated, you can complain to the hospital management, the Zimbabwe Medical and Dental Practitioners Council (ZMDPC), and the Ministry of Health and Child Care. Use our Hospital Complaint Letter Generator to help you write the letter.

    ZMDPC Code of Conduct

πŸ’¬ Words you can use at the hospital

  • My child has autism. I need to explain what that means for how you treat them."
  • I would like to stay with my child throughout this appointment."
  • Please warn my child before you touch them or use any equipment."
  • I do not consent to this procedure. Please explain what you are doing first."
  • I would like to speak to the person in charge of this ward."
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Your School Rights β€” Zimbabwe

  • 1

    Your child has the right to education

    Zimbabwe's Constitution (Section 75) guarantees every child the right to a basic education. This right applies to autistic children and children with disabilities equally.

    Constitution of Zimbabwe s.75 Β· Education Act Chapter 25:04
  • 2

    You can request support adjustments from the school

    You have the right to formally request that the school makes adjustments to support your child's learning. This includes classroom changes, communication support, sensory adjustments, and more. The school should respond in writing.

    Education Act Chapter 25:04 Β· CRPD Article 24
  • 3

    Your child cannot be excluded simply for being autistic

    Excluding a child because of their disability or disability-related behaviour without proper process and support is a violation of their rights. Any exclusion must follow proper procedure.

    Constitution s.56 Β· CRPD Article 24
  • 4

    You have the right to meet with the school

    You have the right to request a meeting with the class teacher and head teacher to discuss your child's needs. Request this in writing and keep a copy of everything.

    Education Act Chapter 25:04
  • 5

    You can escalate to the Ministry of Primary and Secondary Education

    If the school does not respond to your requests or continues to fail your child, you can escalate your complaint to the Ministry of Primary and Secondary Education.

    Education Act Chapter 25:04

πŸ’¬ Words you can use at school

  • I am formally requesting support adjustments for my child. I would like a written response."
  • My child has a right to education under Zimbabwe's Constitution and the Education Act."
  • I would like to understand what the school is doing to support my child's specific needs."
  • I am requesting a meeting with you and my child's class teacher within the next two weeks."

🚨 If the school is not listening

Write a formal letter β€” use our Zimbabwe School Support Letter Generator. If there is still no response, contact the District Education Officer in your area, and then the Ministry of Primary and Secondary Education. Keep copies of everything you send and receive.


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United Kingdom

Your rights under UK law β€” Children and Families Act 2014, Equality Act 2010, NHS Constitution
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Your Hospital Rights β€” UK

  • 1

    The NHS must make reasonable adjustments for your child

    Under the Equality Act 2010, the NHS is legally required to make reasonable adjustments for disabled patients. This includes adjustments for autism β€” shorter waiting times, quiet rooms, different communication approaches, advance warning before procedures.

    Equality Act 2010 s.20
  • 2

    Your child has the right to a Hospital Passport

    NHS England supports the use of Hospital Passports for autistic patients and those with learning disabilities. You can complete our free Hospital Passport and present it at every appointment. Staff should read it.

    NHS Constitution Β· NICE Guidelines NG11
  • 3

    You have the right to give or withhold consent

    No procedure can be carried out on your child without your informed consent. For a child who cannot consent themselves, you as parent or guardian must consent. You must be given time to understand what is proposed.

    Mental Capacity Act 2005 Β· NHS Constitution
  • 4

    You can request a pre-visit or preparation appointment

    For planned procedures, you can ask the hospital to allow a pre-visit so your child can see the environment and meet staff before the actual appointment. Many hospitals will accommodate this for autistic children.

    NHS Long Term Plan Β· Autism Act 2009
  • 5

    You have the right to complain and get a response

    Every NHS trust has a Patient Advice and Liaison Service (PALS). You can complain to PALS, to the hospital's complaints team, to NHS England, or to the Parliamentary and Health Service Ombudsman if the response is unsatisfactory.

    NHS Constitution Β· Health Service Ombudsman Act

πŸ’¬ Words you can use at NHS appointments

  • Under the Equality Act you are required to make reasonable adjustments for my child. I am asking for..."
  • I have my child's Hospital Passport here. I need this to be read by everyone who treats my child today."
  • I do not consent to this procedure. I need more information before I can agree."
  • I would like to speak to the PALS team about my concerns."
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Your School Rights β€” UK

  • 1

    Your child has the right to an Education, Health and Care Plan (EHCP)

    If your child has significant needs that cannot be met through standard school support, you can request an Education, Health and Care needs assessment from your Local Authority. This is free and the LA must respond within 6 weeks.

    Children and Families Act 2014 s.36
  • 2

    Schools must make reasonable adjustments for your child

    Under the Equality Act 2010, all schools must make reasonable adjustments for disabled pupils. Autism is recognised as a disability under this Act. Schools cannot wait until a child has an EHCP before making adjustments.

    Equality Act 2010 Β· SEND Code of Practice 2015
  • 3

    You have the right to be involved in decisions about your child's education

    Schools must involve parents in planning for children with SEND. You have the right to attend review meetings, contribute to any plans, and request changes. Your views must be recorded.

    Children and Families Act 2014 Β· SEND CoP
  • 4

    Your child cannot be unlawfully excluded

    Fixed-term and permanent exclusions must follow strict legal procedures. Excluding a child because of disability-related behaviour without proper support in place may be unlawful disability discrimination.

    Equality Act 2010 Β· School Exclusions Guidance 2017
  • 5

    You can get free independent support

    Every Local Authority must provide a free SENDIASS (Special Educational Needs and Disability Information, Advice and Support Service). They can help you understand your rights and support you in meetings with schools.

    Children and Families Act 2014 s.32

πŸ’¬ Words you can use at UK schools

  • Under the Equality Act the school is required to make reasonable adjustments. I am formally requesting..."
  • I would like to request an EHCP needs assessment from the Local Authority."
  • I would like SENDIASS to support me at this meeting."
  • I am requesting a written response to this request within 14 days."

🚨 If the school is not listening

Contact your Local Authority SENDIASS service (free). You can also complain to the school's governors, to the Local Authority, and ultimately to the First-tier Tribunal (SEND) if your EHCP request is refused. Keep records of everything in writing.


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Africa β€” All Countries

Your rights under African and international treaties that most African countries have signed
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Your Rights Across Africa β€” Hospital & School

  • 1

    The CRPD β€” the most powerful tool you have

    The United Nations Convention on the Rights of Persons with Disabilities (CRPD) has been ratified by the majority of African countries. It legally requires governments and their institutions β€” including hospitals and schools β€” to ensure equal access, reasonable adjustments, and non-discrimination for people with disabilities including autism.

    CRPD β€” UN 2006
  • 2

    The African Charter on the Rights and Welfare of the Child

    Most African countries have ratified this Charter, which guarantees the right of every child β€” including children with disabilities β€” to education, healthcare, and protection from discrimination. Article 13 specifically addresses children with disabilities.

    African Charter on the Rights and Welfare of the Child β€” Article 13
  • 3

    The African Disability Protocol (2018)

    The Protocol on the Rights of Persons with Disabilities in Africa reinforces the CRPD and requires African Union member states to ensure inclusive education, accessible healthcare, and full participation for people with disabilities. Reference this when speaking to officials.

    African Disability Protocol β€” AU 2018
  • 4

    Your right to education β€” Article 24 of the CRPD

    Article 24 of the CRPD requires that State Parties ensure an inclusive education system at all levels and that reasonable accommodations are provided for children with disabilities. You can reference this in any letter to a school in any country that has ratified the CRPD.

    CRPD Article 24
  • 5

    Your right to healthcare β€” Article 25 of the CRPD

    Article 25 of the CRPD guarantees the right to the highest attainable standard of health without discrimination on the basis of disability. Healthcare providers must provide care of the same quality as that provided to non-disabled patients.

    CRPD Article 25
  • 6

    How to use these rights in your country

    Find out which of these treaties your country has ratified β€” most African countries have signed the CRPD and the African Charter. Once ratified, these become part of your country's legal obligations. You can reference them in formal letters and complaints to schools and hospitals. Use our Africa School Support Letter Generator which automatically includes the relevant legal references for your country.

    CRPD Β· African Charter Β· African Disability Protocol

πŸ’¬ Words you can use anywhere in Africa

  • My country has ratified the UN Convention on the Rights of Persons with Disabilities. My child has the right to education and healthcare without discrimination."
  • Under the African Charter on the Rights and Welfare of the Child, my child with a disability has the right to appropriate care and education."
  • I am formally requesting reasonable adjustments for my child in accordance with our international legal obligations under the CRPD."
  • I would like this request in writing and I would like a written response."

🚨 If you are not being heard

Document everything β€” dates, names, what was said. Write a formal letter referencing the CRPD and African Charter. Send it to the head of the institution and to the relevant government ministry. If there is still no response, contact your country's National Human Rights Commission or equivalent body. The African Commission on Human and Peoples' Rights can also receive complaints about violations of African Charter rights.

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