Legal · Your Purchase

Terms & Conditions

Please read these before purchasing a course or using our free resources. They are written plainly so you know exactly where you stand.

Last updated: June 2025 · Applies to autismawarenesszimbabwe.com

Who These Terms Apply To

These terms and conditions apply to all visitors, users, and customers of Autism Awareness Zimbabwe, operated by Marilyn Laiva, based in the United Kingdom. By accessing our website or purchasing a course, you agree to these terms.

Our Courses

What you are purchasing

When you purchase a course from Autism Awareness Zimbabwe, you are purchasing a personal, non-transferable licence to access that course content for your own learning. You receive a password that gives you access to the course on our website.

What you are not purchasing

Access

Course access is via a password delivered to your email after payment. We aim to deliver passwords within a few hours of confirmed payment. If you have not received your password within 24 hours please contact us at hello@autismawarenesszimbabwe.com or WhatsApp +447539965710.

Payments

All prices are listed in US Dollars (USD). Payments are processed securely by PayPal or Stripe. We do not store your payment details. For families paying from Zimbabwe via Mukuru or WorldRemit, bank details are provided by email on request.

Refund Policy

Because our courses are digital products that are accessible immediately upon password delivery, we do not offer refunds once access has been granted. We take this seriously and have written detailed, honest course descriptions so you can make an informed decision before purchasing.

If you experience a technical problem that prevents you from accessing a course, please contact us and we will resolve it promptly. If you believe you have been charged in error, please contact us within 7 days.

If you are unsure whether a course is right for you, please reach out before purchasing — we are happy to answer questions. Email hello@autismawarenesszimbabwe.com or WhatsApp +447539965710.

Intellectual Property

All content on this website — including course materials, tools, communication packs, hospital passports, written content, and design — is the intellectual property of Autism Awareness Zimbabwe and Marilyn Laiva unless otherwise stated.

Free Resources

Our free tools — including the hospital passports, communication packs, school letters, and early signs checklist — are provided free of charge for personal and professional use. You may print, share and use them with families without charge. You may not sell them, modify them and present them as your own work, or republish them without crediting Autism Awareness Zimbabwe.

Disclaimer of Professional Advice

Please see our separate Disclaimer page for the full statement. In summary: our courses and resources are educational and based on lived experience and research. They do not constitute medical, clinical, legal, or therapeutic advice. Please consult qualified professionals for decisions about your child's health, development, or legal rights.

External Links

Our website may link to external websites including research papers, press releases, and partner organisations. We are not responsible for the content of external sites and linking does not constitute endorsement.

Limitation of Liability

Autism Awareness Zimbabwe provides educational content in good faith. We cannot guarantee specific outcomes from taking our courses. We are not liable for any decisions made based on our content. Our total liability to you in any circumstance is limited to the amount you paid for the course in question.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We may update these terms from time to time. The current version will always be on this page with the date it was last updated. Continued use of the site after any changes constitutes your acceptance of the new terms.

Contact Us

For any questions about these terms please contact us at hello@autismawarenesszimbabwe.com or WhatsApp +447539965710.